Privacy Policy

1. General Provisions

1.1. This Privacy Policy determines the procedure for collecting, using, storing and protecting personal data of users of the website https://knv.com.ua/ (hereinafter referred to as the Website).

1.2. By using the Website or placing an order, the User confirms his/her agreement with the terms of this Policy.

1.3. The website administration ensures the processing of personal data in accordance with the Law of Ukraine "On Personal Data Protection" and other norms of current legislation of Ukraine.

________________________________________

2. What data can we collect

When working with the website, we can receive the following data:

• name and surname;

• phone number;

• email address;

• delivery address;

• order information;

• IP address;

• browser and device data;

• cookies;

• information about the user's actions on the website.

________________________________________

3. Purpose of collecting personal data

Personal data is used for:

• placing and processing orders;

• delivery of goods;

• communication with the client;

• provision of technical support;

• informing about the status of the order;

• sending promotions and special offers (with the user's consent);

• improving the operation of the site and service.

________________________________________

4. Transfer of data to third parties

4.1. The online store does not sell or transfer personal data to third parties, except in cases necessary for the fulfillment of the order.

4.2. Data may be transferred to:

• delivery services;

• payment services;

• contractors who provide technical support for the site;

• state bodies - in cases provided for by the legislation of Ukraine.

________________________________________

5. Information protection

5.1. The site administration takes the necessary technical and organizational measures to protect personal data from:

• unauthorized access;

• loss;

• changes;

• distribution;

• destruction.

5.2. Only authorized persons have access to personal data.

_____________________________________

6. Use of cookies

6.1. The site uses cookies for:

• correct operation of the site;

• saving user settings;

• analytics and statistics;

• marketing purposes.

6.2. The user can independently change the cookie settings in his browser.

________________________________________

7. User rights

The user has the right to:

• receive information about his personal data;

• request change or deletion of data;

• withdraw consent to the processing of personal data;

• request clarification of the methods of information processing.

________________________________________

8. Links to third-party resources

The site may contain links to third-party web resources. The site administration is not responsible for the privacy policy and content of such sites.

________________________________________

9. Changes to the Privacy Policy

9.1. The site administration has the right to make changes to this Policy without prior notice to users.

9.2. The current version of the Policy is always available on the website.

________________________________________

10. Contact information

For all questions regarding the processing of personal data, the user can contact:

• Email: info@knv.com.ua

• Website: https://knv.com.ua/